Secret Church FAQS

I didn't register for the simulcast before April 11. Can I still get access to the content?

Yes, the stream will be available on demand through May 15. Register now to get instant access.

you’ll need:

1. To be registered for Secret Church (Register here)

2. A strong internet connection

3. A device to stream the event

4. Your unique streaming link (emailed to you via [email protected])

5. A way to connect your device to a television or large screen
   

For more information, please see this guide.

How can I access my unique streaming link?

We will email a unique access link on Wednesday, April 9 and Friday, April 11. If you haven't received it, search your spam or trash folder for [email protected]. If you ordered a group package, you will need to share this link with the others who are part of your group. Please only share with the number of people included in your registration.

No, the Secret Church livestream will not be accessible from any TV apps. You can only watch it by streaming from an internet browser

What web browsers work for the Secret Church stream? 

We have tested the browsers listed below with the streaming page link. However, with all browsers there are personal settings, extensions, and ad-blocker tools that could affect how it works on your end. You will need to make sure that your browser allows cookies.

• Chrome
• Safari
• Edge
• Opera
• Samsung

The browsers listed below have also been tested and will work. However you will need to adjust the default settings to allow cookies. We use cookies to validate the unique access code that you were emailed. This helps keep the stream secure and to make sure the access link isn't shared with more people than the ticket package that was purchased.

• Firefox
• Brave
• DuckDuckGo

How do I enable cookies on my browser? 

Since each browser has differences, this guide will help you walk through the needed steps to enable cookies: https://allaboutcookies.org/how-to-manage-cookies

Can we delay the start time of Secret Church?

Yes! You can delay the start of the stream if the start time does not work for your group. Since we start at 7:00 pm EDT (GMT-4), this option is often helpful for groups in Mountain and Pacific time zones. You will have access to the stream through May 15, 2025 so you can replay the video sessions at any time during that period.

What do we need to do to prepare for the event?

1. Register so that you have access to the stream.
2. Print copies of the Guided Scripture Journal, if needed. (We will send a free printed copy for those in Canada, the UK, and US.)
3. Ensure that you have a stable internet connection.
4. Have plenty of pens and highlighters ready.

The Secret Church Guided Scripture Journal is designed less around filling in blanks (although there are some of them), but more for you to take notes in the actual text of the Bible as we walk through it. Our hope is that you will markup the text and take all kinds of notes as God speaks to you through His Word.

Is there a username and password required to access the stream? 

There is no username or password. You will be emailed a unique access link on April 9 and 11. If you haven't received it check your spam or trash folder for [email protected].

Will there be a time to test the stream? 

Yes, Secret Church pre-roll will begin around 4:00 pm EDT on April 11, three hours before the start of the event.

We will also have a placeholder video posted on the streaming page starting Wednesday, April 9 through approximately 3:30 pm ET on April 11 for you to use to test audio and video settings. 

Do you have a schedule for Secret Church? 

Yes, below you'll find a general overview of the schedule for Secret Church 2025. 

4:00 pm EDT – Pre-Roll & Testing
7:00 pm EDT – Welcome & Hard to Reach: Indonesia – Trailer
7:06 pm EDT – Teaching Session 1
8:06 pm EDT – Hard to Reach: Indonesia – Episode 1
8:18 pm EDT – Prayer & Giving
8:32 pm EDT – Break
8:44 pm EDT – Teaching Session 2
9:43 pm EDT – Giving & Hard to Reach: Indonesia – Episode 2
10:00 pm EDT – Break
10:13 pm EDT – Prayer
10:31 pm EDT – Teaching Session 3
11:23 pm EDT – Hard to Reach: Indonesia – Episode 3 & Giving
11:39 pm EDT – Break
11:51 pm EDT – Teaching Session 4
12:46 am EDT – Prayer
12:58 am EDT – Conclusion

Is there a way to turn on captions? 

Yes, if you hover over the video player you are able to turn on auto-captions. These are AI generated so there could be some level of inaccuracy.  

Can we stream Secret Church from home?

Yes! The Secret Church stream is a web-based broadcast and can be viewed in your church, home, school, workplace, or anywhere in the world that has a strong internet connection.

Where can we find Secret Church resources from past events?

You can find session media, study guide downloads, discussion questions, and more from past Secret Church events on our Secret Church archive page. https://radical.net/secret-church-events

We have other questions that aren’t answered here. How can we contact the Secret Church team?

Visit the Secret Church Help Center to explore a knowledge base of answers to common questions. If you experience any problems during the event, the quickest way to get help is through the chat support tool located on the bottom right corner of these pages: 

• Secret Church 2025 Website: https://radical.net/secret-church-2025
• Secret Church Help Center: https://radical.tawk.help/category/secret-church-2025
• Secret Church Impact Page: https://radical.net/secret-church-25-impact

Having problems with the chat tool? 

1. In the chat tool, please request to speak with a live customer support agent. 

2. Send us an email and our team will work to get an answer to your question.